Warranty and Support
We are dedicated to ensuring your success with our industrial cleaning machines. Our comprehensive warranty and support services are designed to provide you with peace of mind and maximize your investment. For any assistance, please contact our support team.
Comprehensive Warranty Coverage
Two-Year Protection: We stand by the quality of our machines, offering a two-year warranty to safeguard your investment.
Inclusive Support Services: During the warranty period, we cover all support services. You are only responsible for travel, meal, and accommodation expenses for any required service.
Prompt and Reliable Service
Immediate Assistance: Our dedicated support line is available to promptly address your technical questions and concerns.
Swift On-Site Response: For significant issues, our team commits to on-site support within 2 days for local requests and 7 days for out-of-town requests.
Maintaining Your Warranty
Proper Usage: Adhering to our operating instructions is essential to keep your warranty valid.
Regular Maintenance: Consistent upkeep ensures optimal performance and sustained warranty coverage.
Exclusions from Warranty
Misuse and Neglect: Issues arising from improper use, such as operating outside provided guidelines or ignoring maintenance schedules, are not covered.
Unauthorized Modifications: Alterations made without our approval may void your warranty.
Expert Maintenance Support
Engine and Mechanical Care: If you detect unusual sounds, our qualified technicians are ready to inspect and resolve potential issues.
Brush and Component Maintenance: Regular cleaning and timely replacement of parts like brushes and bearings are crucial for maintaining peak performance.
Comprehensive Warranty Coverage
Two-Year Protection: We stand by the quality of our machines, offering a two-year warranty to safeguard your investment.
Inclusive Support Services: During the warranty period, we cover all support services. You are only responsible for travel, meal, and accommodation expenses for any required service.
Prompt and Reliable Service
Immediate Assistance: Our dedicated support line is available to promptly address your technical questions and concerns.
Swift On-Site Response: For significant issues, our team commits to on-site support within 2 days for local requests and 7 days for out-of-town requests.
Maintaining Your Warranty
Proper Usage: Adhering to our operating instructions is essential to keep your warranty valid.
Regular Maintenance: Consistent upkeep ensures optimal performance and sustained warranty coverage.
Exclusions from Warranty
Misuse and Neglect: Issues arising from improper use, such as operating outside provided guidelines or ignoring maintenance schedules, are not covered.
Unauthorized Modifications: Alterations made without our approval may void your warranty.
Expert Maintenance Support
Engine and Mechanical Care: If you detect unusual sounds, our qualified technicians are ready to inspect and resolve potential issues.
Brush and Component Maintenance: Regular cleaning and timely replacement of parts like brushes and bearings are crucial for maintaining peak performance.
