Shipping policy
Euromak USA - Shipping Policy
At Euromak USA, we strive to ensure that your equipment is delivered promptly and securely. Below are the details of our shipping policy:
1. Processing Time
Orders are processed within 2-5 business days after payment is confirmed. For custom machinery or special orders, processing times may vary, and you will be notified of the estimated timeline during purchase.
2. Shipping Methods
We work with trusted carriers to provide reliable delivery services. Depending on the size and weight of the equipment, shipments may be made via freight services, specialized logistics providers, or standard parcel carriers. Shipping options and costs will be calculated at checkout based on your location and the nature of the order.
3. Delivery Time
Estimated delivery times depend on your location and the shipping method selected. Standard delivery typically takes between 8-14 weeks. International shipments or custom orders may take longer, and we will provide updates as necessary.
4. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the order. These costs will be displayed during the checkout process. For larger, custom machinery, additional fees may apply, and we will provide an estimate before shipment.
5. International Shipping
Please note that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. We recommend checking with your local customs office for details.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the carrier’s website for real-time updates.
For any questions regarding shipping, please contact our customer service team at info@euromakusa.com.
