Sofa Cleaning Machine

All Euromak industrial cleaning machines are backed by a comprehensive 2-year warranty that covers any manufacturing defects or faults in workmanship. This ensures peace of mind from the moment your machine is delivered and installed.

In addition to the standard warranty, Euromak provides an extended 5-year guarantee of spare parts availability and advanced technical support. During this period, customers benefit from priority access to genuine OEM-certified parts, remote diagnostic services, and professional consultations regarding machine usage, maintenance, and optimization.

This long-term support package is designed to ensure uninterrupted operations, minimize downtime, and extend the life and performance of your investment—making it an ideal solution for growing, high-demand cleaning businesses.

Routine maintenance is essential to ensure the long-term performance and reliability of your Euromak machine. Lubrication is required every 200 to 580 operating hours, depending on the specific component and machine model. For example, grooves typically require greasing every 200 hours, while chains and mechanical assemblies require lubrication at approximately 580-hour intervals.

Additionally, daily cleaning of the machine—especially vacuum bags, conveyor systems, and dust chambers—is strongly recommended to prevent buildup and mechanical wear.

Yes. Once installation is complete, our expert team conducts on-site operational training tailored to your staff’s experience level.

This training covers machine start-up procedures, proper handling techniques, safety protocols, basic troubleshooting, and best practices for maximizing productivity and extending machine lifespan.

Basic maintenance—such as cleaning, lubrication, and routine checks—can be confidently performed by your in-house team using the comprehensive manuals and training provided with every Euromak machine. Our goal is to empower your operators with the knowledge and resources needed for daily and scheduled upkeep.

For more complex servicing or technical issues, Euromak-certified technicians are available for on-site support across the USA and Canada, typically within a 2 to 3 business day response window.

Every machine is delivered with a set of essential spare parts to support seamless operation from day one. To further reduce downtime, we maintain a robust inventory of OEM-certified components at our U.S. distribution center located in Maryland.

We guarantee spare parts availability for a minimum of 5 years after purchase. In-stock items can typically be dispatched within 24 to 48 hours, with actual delivery time depending on your location and selected shipping method.

Our logistics team is committed to ensuring your operation continues without disruption—especially during peak seasons.

Following installation, our team will provide continuous technical support to ensure your equipment runs smoothly and efficiently. This includes real-time remote diagnostics to identify and resolve issues, scheduled video consultations with our expert technicians for operational guidance, and personalized usage assistance to help your team maintain optimal performance.

If remote solutions are insufficient, Euromak USA offers on-site service visits, ensuring that more complex needs are addressed promptly and professionally.

Yes, full documentation is provided with every machine and includes detailed lubrication, cleaning, and troubleshooting instructions.

Yes, our team will provide on-site installation after delivery. Once your machines arrive, our team assists with setup to ensure they are properly positioned, connected, and ready for operation.

We will prioritize requests to minimize operational disruptions for our clients. If a machine experiences a breakdown, remote diagnostics and support are fast-tracked, and spare parts are expedited from our U.S. inventory.

When necessary, a certified technician can be dispatched and typically arrives on-site within 2 to 3 business days, depending on your location.

All training for new staff is provided after installation is complete. We want to ensure that your team receives full operational instruction through hands-on, in-person training at your facility. This post-installation training covers every aspect of machine use, safety, and maintenance to ensure your staff can begin working confidently and efficiently from day one.

Service response times depend on your location, but remote support is typically available immediately to address urgent issues.

If on-site assistance is required, our technician will arrange to visit within 2 to 3 business days for clients in the USA and Canada.