FAQs

How long is the warranty period for the machines?

All Euromak industrial cleaning machines are backed by a comprehensive 2-year warranty that covers any manufacturing defects or faults in workmanship. This ensures peace of mind from the moment your machine is delivered and installed.

In addition to the standard warranty, Euromak provides an extended 5-year guarantee of spare parts availability and advanced technical support. During this period, customers benefit from priority access to genuine OEM-certified parts, remote diagnostic services, and professional consultations regarding machine usage, maintenance, and optimization.

This long-term support package is designed to ensure uninterrupted operations, minimize downtime, and extend the life and performance of your investment—making it an ideal solution for growing, high-demand cleaning businesses.

How often do machines need maintenance?

Routine maintenance is essential to ensure the long-term performance and reliability of your Euromak machine. Lubrication is required every 200 to 580 operating hours, depending on the specific component and machine model. For example, grooves typically require greasing every 200 hours, while chains and mechanical assemblies require lubrication at approximately 580-hour intervals.

Additionally, daily cleaning of the machine—especially vacuum bags, conveyor systems, and dust chambers—is strongly recommended to prevent buildup and mechanical wear.

Is there training available for operating the machine?

Yes. Once installation is complete, our expert team conducts on-site operational training tailored to your staff’s experience level.

This training covers machine start-up procedures, proper handling techniques, safety protocols, basic troubleshooting, and best practices for maximizing productivity and extending machine lifespan.

Do I need a certified technician for maintenance, or can my team handle it?

Basic maintenance—such as cleaning, lubrication, and routine checks—can be confidently performed by your in-house team using the comprehensive manuals and training provided with every Euromak machine. Our goal is to empower your operators with the knowledge and resources needed for daily and scheduled upkeep.

For more complex servicing or technical issues, Euromak-certified technicians are available for on-site support across the USA and Canada, typically within a 2 to 3 business day response window.

How fast can I get spare parts?

Every machine is delivered with a set of essential spare parts to support seamless operation from day one. To further reduce downtime, we maintain a robust inventory of OEM-certified components at our U.S. distribution center located in Maryland.

We guarantee spare parts availability for a minimum of 5 years after purchase. In-stock items can typically be dispatched within 24 to 48 hours, with actual delivery time depending on your location and selected shipping method.

Our logistics team is committed to ensuring your operation continues without disruption—especially during peak seasons.

What technical support is included after installation?

Following installation, our team will provide continuous technical support to ensure your equipment runs smoothly and efficiently. This includes real-time remote diagnostics to identify and resolve issues, scheduled video consultations with our expert technicians for operational guidance, and personalized usage assistance to help your team maintain optimal performance.

If remote solutions are insufficient, Euromak USA offers on-site service visits, ensuring that more complex needs are addressed promptly and professionally.

Can I access technical documentation and service manuals?

Yes, full documentation is provided with every machine and includes detailed lubrication, cleaning, and troubleshooting instructions.

Are installation services provided with the purchase?

Yes, our team will provide on-site installation after delivery. Once your machines arrive, our team assists with setup to ensure they are properly positioned, connected, and ready for operation.

What happens if the machine breaks down during high season?

We will prioritize requests to minimize operational disruptions for our clients. If a machine experiences a breakdown, remote diagnostics and support are fast-tracked, and spare parts are expedited from our U.S. inventory.

When necessary, a certified technician can be dispatched and typically arrives on-site within 2 to 3 business days, depending on your location.

What are the training options for new staff?

All training for new staff is provided after installation is complete. We want to ensure that your team receives full operational instruction through hands-on, in-person training at your facility. This post-installation training covers every aspect of machine use, safety, and maintenance to ensure your staff can begin working confidently and efficiently from day one.

How long does it take for service personnel to arrive on-site?

Service response times depend on your location, but remote support is typically available immediately to address urgent issues.

If on-site assistance is required, our technician will arrange to visit within 2 to 3 business days for clients in the USA and Canada.

Euromak USA

Contact Us

Call us at 1-840-888-9880 or send an email to info@euromakusa.com. Our team is here to help. Or fill out the form below and we will get back to you. Hours: Monday - Friday 9am to 5pm EST

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Euromak Spinner

Machine Highlights

Suspension System

Euromak centrifuge carpet spinning machines feature an advanced multi-point suspension system. This system absorbs high-speed vibrations generated during the 900–1200 RPM spin cycles, ensuring machine stability and operator safety. The reduced vibration enhances the longevity of critical components such as the motor, bearings, and drum, while also decreasing noise and wear. This design not only ensures smoother and quieter operation but also protects the carpets during drying. By minimizing mechanical stress, the suspension system contributes significantly to the machine’s 10+ year performance durability and consistent drying efficiency.

Door System

Equipped with a pneumatic cover system that significantly enhances safety, ease of use, and operational efficiency.

The automated door mechanism uses compressed air to open and close the lid securely, reducing manual effort and preventing accidental opening during operation. This system is synchronized with the carpet rewinding and vacuum process to ensure a easy workflow.

Control System

Euromak centrifuge machines are designed with a dual-mode control system, offering both automatic and manual operation for maximum flexibility. This user-friendly interface allows operators to easily switch modes depending on operational needs or skill levels. In automatic mode, the system manages the spinning cycle, cover actuation, and safety interlocks with precision—minimizing human error and ensuring consistent performance. Manual mode provides hands-on control for custom operations or troubleshooting.

Inner Drum

The inner drum of Euromak centrifuge carpet spinning machines is built from durable stainless steel, designed for long-lasting, hygienic operation.

Depending on the model, the drum length ranges from approximately 106 to 205 inches, with diameters up to 18.7 inches. This spacious design allows for efficient spinning of large carpets, improving daily capacity and drying performance. The drum is precision-balanced to minimize vibration during high-speed spins, which reach up to 1,200 RPM.

Speed Control

Euromak centrifuge machines include an advanced speed control system that allows operators to adjust spinning speeds according to carpet type and moisture level.

This flexibility is critical for balancing effective water extraction with carpet care. Spin speeds range up to 1,200 RPM, and the control system ensures smooth acceleration and deceleration, reducing mechanical stress on the motor and internal components.

By fine-tuning the RPM, operators can handle delicate rugs or thicker materials with precision, minimizing wear and extending carpet life.

Material Selection

Euromak centrifuge machines are constructed using industrial-grade materials selected for strength, durability, and resistance to moisture and wear. The inner drum is made of high-quality stainless steel, which resists corrosion and maintains hygiene, essential for continuous carpet processing.

The outer frame and structural components are built from galvanized steel, providing robust protection against rust and environmental damage. This rugged construction ensures long-term reliability even under heavy daily use. The entire unit is engineered above industry standards in thickness and assembly quality.

Quality Management System

A comprehensive quality management system is implemented at every stage of production, ensuring that all machines are manufactured in compliance with CE standards. Rigorous testing and certification processes are conducted to guarantee that each machine is ready for use without compromising on quality, performance, or safety.

Euromak USA

Warranty & Service Support

2-Year Warranty

Built to last a decade, each machine is expertly crafted from durable, high-quality materials to ensure long-term reliability and performance. We back our commitment to quality with a 2-year warranty covering manufacturing defects and a 5-year guarantee for spare parts and service.

Shipping & Installation

We offer our clients all throughout the USA, Canada, and the Caribbean Islands timely door-to-door shipping. Every machine is cautiously handled and packed with protective materials to ensure that it comes in pristine state. Our staff is always ready to help address specific shipment schedules. Once delivered, we guarantee a seamless installation process.

Hands-On Training

Once your equipment is installed, our team will provide full, hands-on training to ensure proper operation and maximize efficiency. Each machine is accompanied by clear maintenance instructions and a recommended service schedule, making it easy to keep your equipment in peak condition. Our ultimate goal is to help you get the most out of your investment and extend the lifespan of your machinery for years to come.

Service & Support

With Euromak, you're backed by more than just great machines—you're backed by a responsive, expert support team. We provide same-day response times and parts delivery within the same week to keep your business moving without delays. From troubleshooting to routine maintenance and training, our dedicated technicians are ready to assist every step of the way.

Load video: Rug Cleaning Equipment Layout Setup

Cleaning Plant Design Tool

Own Your Cleaning Facility

Take your rug carpet cleaning business to the next level with a plant designed for your needs. From start to finish, we’re here to make the process simple and efficient, helping you create a setup that works perfectly for your needs today and grows with you tomorrow.

  • Smart Layout Planning: We’ll help you make the most of your space with a layout that’s designed for smooth, productive workflows.
  • Right Equipment, Right Fit: We’ll recommend the best machines for your cleaning volume, rug types, and budget.
  • See It in 3D: Get a clear view of your setup with detailed 3D designs before you take the next step.
  • Room to Grow: Start small and scale up with flexible designs built for your future needs.
  • We’re With You All the Way: Our team works closely with you to make sure your plant meets your goals, every step of the way.